Queries
Frequently Asked Questions
Here is a list of questions that most of the users asked. I have a question that is not mentioned in the below list then you can contact us!
What Is ISO?
ISO is the name adopted by the International Organization for Standardization. This entity is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. Due to the fact that this organization would have had different acronyms (IOS in English, OIN in French, etc…) the founders decided to give it the short form ISO. The origin of the word ISO is from the Greek “isos” which means “equal”; often wrongly thought to be an abbreviation for International Standards Organization.
Are Iso Standards Mandatory?
ISO standards are voluntary. ISO is a non-governmental organization and it has no power to enforce the implementation of the standards it develops. A number of ISO standards; mainly those concerned with health, safety or the environment – have been adopted in some countries as part of their regulatory framework, or are referred to in legislation for which they serve as the technical basis.However, such adoptions are sovereign decisions by the regulatory authorities or governments of the countries concerned. ISO itself does not regulate or legislate. Although voluntary, ISO standards may become a market requirement,
What Is Quality Management?
“Quality management” refers to a management system that focuses on the policies and controls established by an organization to ensure that its products or services satisfy the customer’s quality requirements and comply with any regulations applicable to those products or services.
The ISO 9001 Quality Management System Standard is generic and meant to be applied to all organizations, without regard to their business, size, profit or no-profit, or whether in the private, or public sector.
What Business Areas Are Affected By Iso 9001 Quality Management System?
Directly impacted as involved in the process of meeting customer needs.That means your marketing people, design department, purchasing, production / service delivery, warehousing, transportation, etc. Impacted also are certain support functions, including maintenance, training / human resources, and purchasing.
What Are The Benefits Of Implementing An Effective Qms Based On The ISO 9001:2015 Standards?
Business tool for organizations to significantly improve the effectiveness and efficiency of their operation leading to enhanced customer satisfaction and profitability.This means providing the leadership, commitment, resources, structure, policies, decisionmaking, culture and environment for QMS deployment and maintenance. Additionally, the standard was designed to be used as a tool for continual improvement in conjunction with technology and other business improvement tools.
External Benefits
– Improves customer satisfaction in an organization’s QMS capability and consistency in meeting requirements.
– Improves conformity to quality requirements
– Increases competitive edge and market share
– Increasingly recognized as a requirement for contractual relationships in the global arena.
Internal Benefits
– Improves business efficiency and productivity
– Reduces organizational waste, inefficiencies, and defects
– Facilitates continual improvement in business processes and customer satisfaction
– Improves process consistency and stability
– Facilitates employee competence and consistency of performance
– Improves employee motivation and empowerment through improved participation, communication and interaction
– Generates objective evidence to support the assessment of QMS conformity and effectiveness
– Improves supplier performance by developing relationships that foster cooperative interaction in understanding and fulfilling customer requirements.
What Business Areas Are Affected By ISO 9001 Quality Management System?
– Satisfies the demands of current or prospective customers for registration.
– Improves customer focus. We focus controls on management of the processes that enable us to achieve and improve customer satisfaction.
– Boost international acceptance and credibility. ISO 9001 is known, recognized, and accepted without question. ISO 9001 is accredited not only by ANAB in the United States, but by accreditation bodies in virtually every country in the world.
– Expand / retain markets. In the U. S., certain key industry segments such as automotive, defense, heavy equipment, and aerospace, mandate or prefer ISO 9001 registration for their key suppliers. Those that make and/or market products covered by EU product directives — or plan to do so in the future — may be compelled to get registered to ISO 9001 to operate in Europe. Increasingly, other marketplaces may become less and less friendly to unregistered firms as the number of registrations increases. In a recent survey, more than 80 percent of respondents said ISO registration would influence their choice of suppliers.
– Places you in an elite category of businesses. Registration to ISO 9001 puts your organization on the identical level of excellence shared by organizations of all kinds worldwide.
– Keeps you prepared for external audits and inspections – i.e. customers, etc.
– Facilitates continual improvement. It sounds like a cliché, but it really is true. In today’s intensely competitive global market, there is no such thing as a safe, protected market. Your competitors, out to eat your lunch, are striving to improve. You must do so too.
– Provides competitive advantage. When you’re head-to-head with a competitor for a piece of business — and you’re certified but they’re not — who’s going to get the nod?
How Does Having An Iso 9000 / ISO 9001 System Benefit Us From An Internal Standpoint?
– Transforms your operation from detection mode to prevention mode. Prevention is less work and less expense than detection. With an ISO management system, you prevent product non-conformities.
– Creates consistency throughout the organization built around “best practices”.
– Improves business performance. A well designed, well implemented ISO compliant management system can help improve satisfaction of customers and consumers and boost internal manufacturing and operational efficiencies.
– Lessen dependency on key individuals. An ISO management system distributes responsibility and accountability across the work force. More people share more information and accountability for key quality tasks. Result: tasks or processes don’t collapse just because one person leaves or changes jobs. Each person carries his or her small share of the load.
– Provides blueprint for controlled, disciplined growth. Some organizations see ISO 9001 management systems as a way to organize the business, systematize practices, and ensure management accountability as the organization expands.
– Ensures consistent training. An ISO system is like a collection of road maps. Each road map provides direction from one end of a process to the other. New people to the process are trained using the road map. They refer to the road map while they’re learning. Their performance is tested against the road map. And once they know their process, they don’t need to refer to the road map anymore. Except when the process changes, in which case the road map changes and people are retrained to it.
– Improves management oversight. An effective ISO management system incorporates monitoring and measurement of key quality performance indicators. This gives management objective data upon which to base decisions. The required self-auditing function is even more powerful. Internal auditing is an “early warning system” to help you spot problems that could impact customer satisfaction or operating efficiency giving you the chance to address and resolve them before they are detected by others, rather than after. And then management review, closing the loop as we said, provides management with solid data, enabling management to make decisions based on facts and evidence.
What Is ISO-14001 EMS?
ISO 14001 is the international standard for environmental management.The organization uses its ISO 14001 system to control the way(s) its processes impact, or cause changes to, air, water, land, etc.; comply with laws/regulations, and continually improve its environmental performance.
What To Comply With And Become Registered To ISO 14001?
THE ORGANIZATION MUST:
– Determine all the ways its operations can impact (cause change to) the environment (air, water, land, flora, fauna, etc.)
– Identify environmental laws / regulations pertinent to its operations
– Identify environmental impacts that are potentially adverse: those that can cause pollution, violate regulations, and/or can give rise to environmental accidents or emergencies
– Design and implement controls to eliminate or at least manage environmental impacts that are potentially polluting or otherwise adverse
– Establish improvement programs and set targets, goals, and measurement methods to track the effectiveness of the controls.
– The organization must also establish and communicate its environmental policy, maintain records, internally audit its environmental system, ensure affected employees are competent through training or other means, submit the system and its status and results to regular management review, and appropriately document the system.
If We Already Comply With Environmental Laws, Aren't We Also Compliant With ISO 14001?
No. ISO 14001 certainly calls for environmental management controls that you doubtless already have in place in compliance with environmental law. But besides those “core processes” for environmental management, ISO 14001 also mandates a number of significant support processes, including employee training, performance measurement, management of documents and records, etc.
Even more significant, while environmental laws/regulations are about maintaining an environmental performance status quo, ISO 14001 goes beyond that to require environmental performance improvement.
What Kinds Of Environmental Performance Standards Does ISO 14001 Prescribe?
None. ISO 14001 is way too general and generic for that. Moreover, it is intended to apply to any organization deploying any process anywhere in the world.Clearly, the benchmark for environmental performance standards is those mandated by environmental regulations. For environmental interactions not subject to law (i.e. energy consumption), you can determine for yourself the appropriate level of control (all the way from strict to none), by taking into account factors such as public opinion, frequency of occurrence, economic benefit, and others.
What Kinds Of Organizations Implement ISO 14000 / ISO 14001?
The majority of organizations implementing ISO 14000 / ISO 14001 today do so in response to pressure from outsiders, such as key customers. In this, ISO 14000 / ISO 14001 is similar to quality management standards. Others, not under customer coercion, implement ISO14000 to demonstrate their good citizenship and/or to set themselves apart from competitors.
What Are The External Benefits Of An ISO 14000 / ISO 14001 System?
– Satisfies the demands of current or prospective customers for registration.
– Improves customer focus. We focus controls on management of the processes that enable us to achieve and improve customer satisfaction.
– Boosts international acceptance and credibility. ISO 14000 / ISO 14001 is recognized, and accepted without question. It is accredited not only by ANAB in the United States, but by accreditation bodies in virtually every country in the world.
– Expand / retain markets. In the U. S., certain key industry segments such as automotive, defence, heavy equipment, aerospace, mandate or prefer ISO 14000 / ISO 14001 registration for their key suppliers. In some cases, ISO-14000 registration is an advantage when seeking licenses to do business in places like India and China. Increasingly, other marketplaces may become less and less friendly to unregistered firms as the number of registrations increases. In a recent survey, more than 80 percent of respondents said ISO registration would influence their choice of suppliers.
– Increase acceptance by regulators, the general public, and other interested parties. ISO 14001 is a “good citizen” credential.
– Places you in an elite category of businesses. Registration to ISO 14000 / ISO 14001 puts your organization on the identical level of excellence shared by organizations of all kinds worldwide.
– Keeps you prepared for external audits and inspections – i.e. regulators, customers, etc.
– Facilitates continual improvement. It sounds like a cliché, but it really is true. In today’s intensely competitive global market, there is no such thing as a safe, protected market. Your competitors, out to eat your lunch, are striving to improve. You must do so too.
– Provides competitive advantage. When you’re head-to-head with a competitor for a piece of business — and you’re certified but they’re not — who’s going to get the nod?
What Are The Internal Benefits Of An ISO 14000 / ISO 14001 Systems?
– Transforms your operation from detection mode to prevention mode. Prevention is less work and less expense than detection. With an ISO management system, you prevent pollution by addressing the causes.
– Creates consistency throughout the organization built around “best practices”.
– Improves business performance. A well designed, well implemented ISO compliant management system can help reduce pollution and exposure to legal / regulatory sanctions.
– Lessens dependency on key individuals. An ISO management system distributes responsibility and accountability across the work force. More people share more information and accountability for key environmental tasks. Result: tasks or processes don’t collapse just because one person (i.e. “Alphabet guy” – EPA, ISO, DNR, etc.) leaves or changes jobs. And each person carries his or her small share of the load.
– Provides blueprint for controlled, disciplined growth. Some organizations see ISOmanagement systems as a way to organize the business, systematize practices, and ensuremanagement accountability as the organization expands.
– Strengthens regulatory compliance. With an ISO system you can demonstrate that you areaware of, and comply with, the laws and regulations that pertain to you: federal, state, and local. You’ll also have airtight control of important schedules, filings, records, etc. That can help you prevent getting NOV’s because you forgot to send an annual $200 fee in.
– Ensures consistent training. An ISO system is like a collection of road maps. Each road map provides direction from one end of a process to the other. New people to the process a retrained using the road map. They refer to the road map while they’re learning. Their performance is tested against the road map. And once they know their process, they don’t need to refer to the road map anymore. Except when the process changes, in which case the road map changes and people are retrained to it.
– Improves management oversight. An effective ISO management system incorporates monitoring and measurement of key environmental performance indicators. This gives management objective data upon which to base decisions. The required self-auditing function is even more powerful. Internal auditing is an “early warning system” to help you spot potential environmental issues – giving you the chance to address and resolve them before they are detected by others, rather than after. And then management review, closing the loop, provides management with solid data, enabling management to make decisions based on facts and evidence.
What Is OHSAS 18000 / OHSAS 18001?
– Aimed at management of health and safety, OHSAS 18000 is not a Standard the way ISO 9000 / ISO 9001 and ISO 14000 / ISO 14001 are. OHSAS 18000 / OHSAS 18001 is an assessment series published by a British standards institution.
– Since there is not yet an official ISO health/safety management standard, OHSAS 18001 has achieved a certain level of international acceptance. But it has not gone through the exhaustive development and deliberative ISO process that involves all affected stakeholders worldwide.
– Therefore OHSAS 18000 / OHSAS 18001 is not, properly speaking, a Standard, but actually a “specification.”
– OHSAS 18001 requires you to identify health/safety hazards and risks associated with your operations, eliminate or at least control those hazards / risks, and demonstrate improvement by minimizing and/or eliminating illness and injury.
What To Comply With And Become Registered To OHSAS 18001 / ISO 45001?
THE ORGANIZATION MUST:
– Determine the health and safety hazards and risks associated with its operations;
– Identify health / safety laws / regulations pertinent to its operations;
– Design and implement controls to eliminate or at least manage health / safety hazards /risks;
– Establish improvement programs and set targets, goals, and measurement methods to track the effectiveness of the controls.
– The organization must also establish and communicate its health / safety policy, maintain records, internally audit its 18000 system, ensure affected employees are competent through training or other means, submit the system and its status and results to regular management review, and appropriately document the system.
What Kinds Of Health/safety Performance Standards Does OHSAS 18001 Prescribe?
OHSAS 18000 / OHSAS 18001 is way too general and generic for that. Moreover, it is intended to apply to any organization deploying any process anywhere ina the world.Clearly, the benchmark for health/safety performance standards are those mandated by health/safety regulations. But a core theme of OHSAS 18001 is improvement in these areas beyond the minimal benchmarks of regulatory compliance.
What Kinds Of Organizations Implement ISO 45001 / OHSAS 18001?
The majority of organizations implementing OHSAS 18001 today do so in response topressure from outsiders, such as key customers. In this, OHSAS 18000 / OHSAS 18001 issimilar to quality management standards. Others, not under customer coercion, implementOHSAS 18001 to demonstrate their good citizenship and/or to set themselves apart fromcompetitors
What Are The External Benefits Of An OHSAS 18001 SY/ISO 45001 System?
– Satisfies the demands of current or prospective customers for registration.
– Boost international acceptance and credibility. OHSAS 18001 is known, recognized, and accepted without question.
– Increases acceptance by regulators, the general public, and other interested parties. OHSAS18000 / OHSAS 18001 is a “good citizen” credential.
– Places you in an elite category of businesses. Registration to OHSAS 18001 puts your organization on the identical level of excellence shared by organizations of all kindsworldwide.
– Keeps you prepared for external audits and inspections – i.e. regulators, customers, etc.
What Are The Internal Benefits Of An OHSAS 18001 Sy/ ISO45001 System?
– Transforms your operation from detection mode to prevention mode. Prevention is less work and less expense than detection. With an OHSAS health/safety management system, you mitigate or eliminate hazards and risks to protect the health and safety of employees and others.
– Creates consistency throughout the organization built around “best practices”.
– Improves business performance. A well designed, well implemented OHSAS ealth/safety management system can help lessen workplace illness and injury.
– Lessens dependency on key individuals. An OHSAS health/safety management system distributes responsibility and accountability across the work force. More people share more information and accountability for key safety tasks. Result: tasks or processes don’t collapse just because one person (i.e. “Alphabet guy” – OHSA, ISO, etc.) leaves or changes jobs. And each person carries his or her small share of the load.
– Provides blueprint for controlled, disciplined growth. Some organizations see OHSAS health/safety management systems as a way to organize the business, systematize practices, and ensure management accountability as the organization expands.
– Strengthens regulatory compliance. With an OHSAS health/safety management system you can demonstrate that you are aware of, and comply with, the laws and regulations that pertain to you: federal, state, and local. You’ll also have airtight control of important schedules, filings, records, etc. That can help you prevent getting NOV’s because you forgot to send an annual $200 fee in.
– Ensures consistent training. An OHSAS health/safety management system is like a collection of road maps. Each road map provides direction from one end of a process to the other. New people to the process are trained using the road map. They refer to the road map while they’re learning. Their performance is tested against the road map. And once they know their process, they don’t need to refer to the road map anymore. Except when the process changes, in which case the road map changes and people are retrained to it.
– Improves management oversight. An effective OHSAS health/safety management system incorporates monitoring and measurement of key performance indicators in health/safety. This gives management objective data upon which to base decisions. The required self auditing function is even more powerful. Internal auditing is an “early warning system” to help you spot health/safety threats – giving you the chance to address and resolve them before they are detected by others, rather than after. And then management review provides management with solid data, enabling management to make decisions based on facts and evidence.
– Facilitates continual improvement. For many reasons — employee morale, insurance costs, liability, etc. — not to mention simple human concern for the welfare of others — nothing in a business is more important than improving health/safety performance. · you through Knowledge transformation and transparent communication.
What Is Accreditation?
Accreditation – the formal recognition by an independent body, generally known as an accreditation body that a certification body is capable of carrying out certification. Accreditation is not obligatory but it adds another level of confidence, as ‘accredited’ means the certification body has been independently checked to make sure it operates according to international standards.
What are accreditation bodies and their logos?
How long it takes to be ISO certified?
· 30 to 45 days with all services
· Audit & Certification 15 to 20 days
. We do provide fast track services as well if required
. We do provide fast track services as well if required
Why should I select BRCCI middleeast in comparison of others price?
· Quality Services· Timeliness
· Flexible with Client existing internal policies & Procedure to incorporate with ISO standard.
· Transparent· Prompt positive response during and after certification to assist in various concerns of clients.
· Flexible mode of Payment & Instalment Plan
· Transferring Knowledge, experience and Training to independent the MR by saving separate course fee.
· Training facility in Multi Languages· Providing Actual System based Certification by developing, training, implementing and evaluation.
· Transparent· Prompt positive response during and after certification to assist in various concerns of clients.
· Flexible mode of Payment & Instalment Plan
· Transferring Knowledge, experience and Training to independent the MR by saving separate course fee.
· Training facility in Multi Languages· Providing Actual System based Certification by developing, training, implementing and evaluation.
· Available to response after certification for maintenance concern of standards.
Since how long are you in uae?
For 7 years (company engaged)
Which company will give me my certificate?
It depends on the Accreditation bodies which companies are looking for.
There is no need for ISO because we are a small company.
These would be the perfect timing since you are still a small company, it would be much better to have it now, for you to able to utilize things and make some improvements of your company. Having these in your small company would be a sure thing to help you out in this field, didn’t you want to make your company grow and make every single detail of the company be systematic.
We already have ISO but we didn’t renew it coz it didn’t help.
Maybe you didn’t utilize the systematic things on acquiring the ISO and the company catersit for you didn’t able to do the task needed to be implemented in having the ISO.We will enable you to utilize it for your business purpose by giving the tips to market andgrow your business faster by utilizing ISO logo with your company.
How come having the certificate could help us, maybe we are the one who’s helping you?
- To be honest, I agree that you are helping us because we all know that putting up certain business could not stand alone with the help of other, it is a mutual cycle.· That we are the bridge in helping you, and you are the one who’s helping us as well in the business. For example: having a furniture factory could not stand alone without a raw material from his supplier.· So, we are here to support your business as strategic partner.
I only want the certification, how can you do it for me?
We can get you certification by providing you 3rd party audit if you are confident enoughwith the business activities you are having is well organized and need no consultancy.
We are only a small company with few employees. Why do we need to be ISO certified?
ISO is not for the employees. It’s for your company’s growth. No problem because we will give you discounted price.
Are you promoting a particular brand or service provider?
Our objective is to ensure that your organization improves its competitiveness by obtaining the needed ISO certification.
Can you provide us training only?
Yes, BRCCI Middle East can provide you training related to ISO standards. However, it’s more convenient for you if you take the whole package including ISO certification.
Do you have client list?
Yes, we have client all over the UAE, I can send you list of our major clients.
What if our company could not qualify audit?
No problem for that. We are here to rework on NCs to get your company qualify for certification, It’s our responsibility once you have package services from us.
We don't want consultancy, we only want audit & certificate?
Sure, we can bring the 3rd party Audit and will support you voluntarily (Free) by giving one visit for the purpose of Internal evaluation before Audit to ensure as everything is in order for better Audit.
I am not interested in ISO standard or certificate.
Don’t you want your company to grow? It should be recognized in the world the market to move faster? Don’t you want to control your employees in term of their Role, Responsibilities and accountability? Don’t you want Your Company should to be given preference before your competitors? Don’t you want that your customer should increase and remain with you because of satisfaction & delight?
What is the price?
Don’t worry for the price once you give us time to have face to face meeting our technical executive will give you best price which will be convenient for you and acceptable for us.
I am very busy I have no time for appointment?
We respect your tight schedule. We just want few minutes of attention so we can elaborate further details and make your queries and concern clarified. Visiting your facility will help us also to give you the best suggestion on how to approach the implementation and certification process. We do not charge any visit fee.
I am very busy i have no time for appointment?
Our fees are reasonable taking into consideration the nature of your business and the importance of your organization. Also, the pricing will depend on the scope of the activity.
Your price is too high?
BRCCI MIDDLEEAST FZC LLC pricing is reasonably flexible to provide you a cost-effective solution with adequate payment plan like 2 to 3 Instalments or any customized plan to support you.
What do we need to do to engage your services?
You just need to submit your company trade license copy, Company Logo and signed contract copy to get ISO registration.
I have to submit urgently my ISO certificate to my client for a business deal. Can i get the certificate in a day or two?
We will support you to comply your ISO certificate need in form of ISO Registration letter, so you can submit that letter to meet your client requirement, this letter will ensure that your company is in ISO certification process; if you sign the application today we can get you this registration letter in a day or two.